App Support
Learn how to use JouleBug, Shine, or any app powered by JouleBug.
Overview & Getting Started
Actions & Logging
- How are an Action's points awarded?
- How can I find specific Actions within the app?
- Can I see a breakdown of where my bonuses and points are coming from?
- I've hit a limit on an Action, what does that mean?
- What is the colorful ring around each Action?
- Why edit an Action log?
Challenges & Scoring
- How do I join a Challenge?
- How are Challenges scored?
- Where can I see the Challenge Rules?
- How do I join a Team in a Challenge?
- Can I switch teams in a Challenge?
- Our Challenge has started. Is it too late for me to Join?
Social & Sharing & Communities
- How do I Follow other users?
- How do I share Actions on social media?
- How to report inappropriate comments or photos
- What does it mean when someone is Following me in the app?
- Why aren’t my posts showing up on my social site (Facebook, Twitter, Slack, Yammer, Google)?
- How to find a Community to join or leave (JouleBug Only)