App Support
Learn how to use JouleBug, Shine, or any app powered by JouleBug.
App Overview
Actions & Logging
Challenges & Scoring
- How do I join a Challenge?
- How can I leave a Challenge?
- How are Challenges scored?
- How do I earn points? Are there prizes or awards?
- How do I join a Team in a Challenge?
- Can I switch teams in a Challenge?
Social & Sharing & Communities
- How to Follow other users
- How to share actions on social media
- How to find a Community to join or leave
- How to report inappropriate comments or photos
- What does it mean when someone is Following me in the app?
- Can I get points for Buzzing even when I’m out of the Community?