Logo
Submit a request
Sign in
  1. JouleBug Support
  2. IKEA Better Living Support

IKEA Better Living Support

Support for the IKEA Better Living App

Getting Started

  • How does the IKEA Better Living app work?
  • IKEA Coworker Login
  • Trouble Signing In - IKEA Coworker
  • IKEA Customer Login
  • What devices and versions are supported on Better Living?
  • I've joined the wrong Market, how do I switch?
See all 8 articles

Actions & Logging

  • Why am I not able to upload photos to the app (Android)?
  • I've hit a limit on an Action, what does that mean?
  • What is an Action?
  • How do I Log an Action?
  • How can I find specific Actions within the app?
  • How are an Action's Points Awarded?
See all 11 articles

Challenges

  • What is a Challenge?
  • How are Challenges scored?
  • How do I earn points for a Challenge?
  • I've joined the wrong team, how do I switch?
  • What is a timeout?
  • How do I earn a Prize?
See all 9 articles

Market Administrators

  • International Challenge - Why is the Participants count in the Summary webpage different from the app?
  • International Challenge - Why did the Participants count for my country go down?
  • Can I change the pre-set notifications for a Challenge?
  • Adding YouTube to an Action

Reporting and Analytics

  • What does it mean if a user is inactive?
  • How do I change the units of my Impact?
  • End of Challenge Report - Challenge User Summary
JouleBug Support
Powered by Zendesk